OutVoice is Hiring!

OutVoice is building a team of people who believe freelance payments shouldn’t feel like a second job. If one of these jobs sounds right for you, send an application to [email protected].

Customer Service and Account Manager

OutVoice is hiring a full time Customer Service and Account Manager. This person will be responsible for responding to all customer inquiries while maintaining a rapid response and issue resolution time. They will work closely with our development and sales team to improve our customer experience and internal tooling to reduce customer service requests over time. As this is a small start up and everyone wears a lot of hats, this person will also work with our payments team and be responsible for handling payment inquiries.

This is a remote position. Customer service or early start up experience is preferred. 

Pay starts at $70k a year plus full benefits, based on experience.  

Requirements:

• Ability to create and track tickets in hubspot
• Ability to work across teams to problem solve and execute
• Ability to communicate effectively and quickly over email, slack, and zoom
• People person who is polite and professional with customers
• Patience to work with customers of all ages and backgrounds
• Track relationships with customers, assist with onboarding, and keep team informed of all needs and feedback of customers
• A self-starter with the drive to build on and improve our current processes
• Provide product feature requests and work across the organization to see through/accomplish goals
• Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments

Senior Enterprise Salesperson

OutVoice is hiring a Senior Enterprise Salesperson who has a proven track record of selling publishing executives technology-empowered products (such as Taboola or Chartbeat). Candidates ideally have an established rolodex of connections in both the media and publishing industries and can generate their own leads. You have the ability to locate networking opportunities, such as industry-specific conferences and events, where yourself and the sales team can put OutVoice’s revolutionary product in front of a large audience. 

This is a remote position. A base salary of $120,000, plus commission and benefits, is negotiable based on experience. We are a startup that likes to move quickly, experiment, and find things that work. Come help us build. 

Requirements: 

• Industry experience and proven track record of selling technology to publishers
• Persistent self starter, determined to win 
• Ability to gather targets, qualify leads
• Eagerness to sell complex products which touch multiple departments
• Ability to communicate with teams, taking direction and giving direction
• Create out-of-the-box lead-generation ideas

Sales and Marketing Assistant 

OutVoice is hiring a sales and marketing assistant responsible for helping generate leads and assist with sales and onboarding. This person is a persistent self starter, able to rapidly adapt and find winning formulas that can be repeated. You have experience working with CRM software, preferably HubSpot. You are excited to meet with some of the top industry leaders in publishing and sell them on OutVoice’s mission.

This is a remote position. Salary is $70k with benefits.

Requirements:

• Persistent without being annoying
• Ability to gather targets, qualify leads
• Ability to set meetings and get leads into pipeline
• Experience effectively selling a product
• Ability to help execute creative outside the box marketing ideas
• Ability to communicate well with team and leads