Effective Date: June 20, 2022
OutVoice, Inc. (“OutVoice”, “Us”, “We”, or “Our”) operates an online payments management platform and online marketplace for businesses, such as but not limited to publishers and editors, to connect and transact with their freelance independent contractors, such as writers, photographers, and other similar creative content providers (the “OutVoice Platform” or “Services”). The OutVoice Platform provides an automated and efficient process for both businesses and freelance independent contractors to communicate and transact with each other and to control and manage their solicitations, offers, purchases, sales, and payments for content. OutVoice is an online platform for professionals. Businesses and individuals register with OutVoice and use OutVoice’s Services for business purposes, transactions, and opportunities.
OutVoice is committed to be transparent about the data it collects, how it is used, and with whom it is shared.
Changes And Modifications
User Consent To Collection And Use Of Information And Data
The OutVoice Platform and Services operate as an efficient way to exchange information between its Registered Users, who consist of freelance independent contractors of all kinds, including who create content intended for publication and businesses such as publishers and editors who solicit and purchase such content. As an integral part of this exchange of information, OutVoice receives data from its Registered Users, primarily for the purpose of providing the OutVoice Services to its Users. As the OutVoice Platform is new and growing, OutVoice also uses such information and data to improve and further develop its Services.
OutVoice does not sell the information and data it collects from or regarding its Registered Users to third parties.
Information And Data OutVoice Collects From Users
OutVoice requests, receives, and collects certain information and data from Registered Users. This may include certain personally identifiable information that can be Used to contact or identify You (“Personal Data”). Personally identifiable information may include, but is not limited to:
First name and last name
Mail and or street address
Username, password, security questions
Tax identification numbers and tax information
Citizenship and residence information
Personal information such as biography, experience, and subject areas of interest
OutVoice will collect information and data regarding agreements that You enter into with other Registered Users, such as independent contractor agreements with businesses such as publishers and editors. OutVoice will collect information and data regarding transactions – purchases and sale of content – that you make through Your use of the Services, including the date and amount of the transaction, the means and process to complete the transaction, and information regarding the content that was purchased or sold.
OutVoice may also collect usage information and data, including Your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the web pages on OutVoice’s Site that You visit, the time and date of Your visit, unique device identifiers, and other diagnostic data.
This information is collected when You create an Account and become a Registered User, when You update Your Account and user profile information, when You use the Services and interact with other Registered Users, when You enter into independent contractor agreements with other Users, and when You enter into transactions with other Registered Users. Information is also collected when You respond to requests by OutVoice or when collection is required by OutVoice for legal compliance reasons.
Use Of Information And Data Collected From Users
Information provided by or collected from Registered Users will be used primarily to provide the Services to Registered Users. The information will be used to contact and communicate with Registered Users, to maintain and manage User accounts, to facilitate management, operation, functionality, and performance of the OutVoice Platform, and to facilitate delivery and execution of the Services to Registered Users.
Information and data provided by or collected from Users may also be used to detect and prevent fraud, to monitor and identify misuse or improper use of the Platform or Services, to enable and ensure OutVoice’s compliance with its legal obligations, and to resolve disputes and enforce legal agreements and policies.
OutVoice may also use information and data provided by Users for the purpose of improving the operation of the Platform and Services and further developing the services OutVoice offers through the Platform.
Information For Processing Of Payments
The OutVoice Platform facilitates the payment by businesses, such as publishers and their editors, to freelance independent contractors as an essential part of the Services. OutVoice primarily uses the third-party payment services of Stripe, Inc., Wise, and PayPal as its third party payment service providers for the processing of such payments and transactions.
Disclosures And Sharing Of Information To Third Parties
OutVoice will not disclose, share or sell identifying information collected from or provided by Users to outside third parties, except in the following circumstances:
OutVoice may disclose information to OutVoice’s partners, vendors, and other affiliates that maintain servers and software that host and support the OutVoice Platform and or store User information and data. This includes disclosing information to OutVoice’s payment services providers through the OutVoice Platform and or who provide communication services for OutVoice. These disclosures are necessary in providing OutVoice’s services to You.
OutVoice may disclose User information without consent for security purposes, when required by law, to comply with a court order or subpoena, to cooperate with a law enforcement investigation or to prevent imminent harm to any person or entity. OutVoice reserves the right to report to law enforcement agencies any activities that OutVoice in good faith believes to be unlawful. Release of information for security purposes shall be based on a determination made solely by OutVoice, exercising its good faith discretion.
OutVoice has necessary cookies that are essential to the operation of OutVoice’s Services, such as for authentication, navigation, fraud detection and prevention, security, and functionality. OutVoice also uses analytics cookies, which help us understand how visitors interact with our Services, allowing us to analyze and improve our Services.
You can choose to block cookies by activating the settings on Your browser that allow You to refuse the setting of all or some cookies. However, if You use Your browser settings to block all cookies (including necessary cookies), You may not be able to access parts of the Site. Your browser settings also allow You to delete all cookies stored on Your device whenever You wish. If You are concerned about online tracking, We can recommend You use a privacy-friendly browser, such as Mozilla Firefox, Firefox Focus or Brave, or use privacy-friendly web search engines, such as DuckDuckGo or Qwant. If you have any questions about the cookies or similar technologies in use on our Site, please email us at [email protected].
California Online Protection Act
OutVoice’s Site does not technically support Do Not Track. Do Not Track is a preference You can set in Your web browser to inform webSites that You do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of Your web browser.
Third Party Links And Sites
The OutVoice Platform may contain links to other Sites that are not operated by Us. If You click a third-party link, You will be directed to that third party’s Site. We strongly advise You to review the privacy policies and terms of service of every Site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party Sites or services.
Retention Of User Personal Information And Data
OutVoice may also retain usage-related data for internal analysis purposes. This usage-related data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Services, or We are legally obligated to retain this data for longer periods.
Transfer Of Data
Your personal information and data may be transferred to and maintained on computers and servers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.
Data Protection Rights
Depending upon Your location and subject to applicable law, you may have certain rights with regard to personal information or data about you that OutVoice may control. For example, residents of the European Union and the United Kingdom have certain data protection rights under their respective General Data Protection Regulations.
In certain circumstances under applicable law, You have the following data protection rights:
The right to request confirmation of whether OutVoice processes personal data relating to You, and if so, to request a copy of that personal data.
The right to request that OutVoice rectify, correct or update Your personal data that is inaccurate, incomplete or outdated. Whenever made possible, as a Registered User, You can access, update or correct Your personal information and data directly within Your Account settings section. If You are unable to perform these actions Yourself, please contact Us to assist You.
The right to request that OutVoice erase or delete Your personal data in certain circumstances provided by law. Note that certain data may need to be retained for legal reasons.
The right to request that OutVoice stop, restrict or limit the use or processing of Your personal data in certain circumstances. Unless We have compelling legitimate grounds or where it is needed for legal reasons, We will limit or cease the use or processing of Your information upon Your request.
The right to request that OutVoice export Your personal data that we hold to another company, where technically feasible.
Where the processing of Your personal information is based on Your previously given consent, You have the right to withdraw Your consent at any time.
To exercise or inquire about any of these data protection rights, please contact Us at [email protected]. Please note that We may ask You to verify Your identity before responding to such requests. OutVoice is committed to taking reasonable and diligent care to ensure that Your data protection rights under any applicable laws are honored.
You have the right to complain to a Data Protection Authority about Our collection and use of Your personal information and data. For more information, please contact Your local data protection authority.
Information From Persons Under 18
OutVoice’s Services are not directed to and OutVoice does not knowingly collect personally identifiable information from anyone under the age of 13 (“Children” or “Child”). If You are a parent or guardian and You are aware that Your Child has provided Us with personal data or information, please contact Us. If We become aware that We have collected personal data or information from Children without verification of parental consent, we take steps to remove that information from Our possession unless legally required to preserve such information.
If you are between the age of 13 and 18 and seek to be a Registered User and use OutVoice, you may be required to do so through or with the assent of a parent or legal guardian, depending upon the applicable laws of the place of your residence and the Registered User with whom you may intend to transact.
Data Security Measures
In order to protect the information received from Users, OutVoice has implemented various security measures. OutVoice relies upon the data security practices and services of its third-party service providers. OutVoice utilizes Amazon Web Services, Inc. and Digital Ocean, Inc. for hosting of the OutVoice Platform and storage of the information and data collected from Users. Amazon Web Services, Inc. and Digital Ocean, Inc. maintain their own data privacy and security measures. The Amazon Web Services, Inc. privacy and data security policies can be viewed at: https://aws.amazon.com/privacy. The Digital Ocean, Inc. privacy and data security policies can be viewed at: https://www.digitalocean.com/legal/privacy-policy. OutVoice also relies upon third-party payment providers such as Stripe and Wise to complete transactions in a secure and protected manner.
There is always a risk that third parties may intercept and use information that is provided online. While OutVoice strives to protect Your information and privacy, it cannot guarantee the security of information provided to OutVoice. Users of the OutVoice Platform and Services are encouraged to take appropriate security measures when accessing and providing information through the OutVoice Platform. If You know or have reason to believe that Your OutVoice account credentials have been lost, stolen, misappropriated or otherwise potentially compromised, or if You suspect unauthorized use of Your OutVoice User account, please immediately contact OutVoice at [email protected].
OutVoice will retain Your personal information or data as long as We are providing the Services to You or Our publisher or editor businesses. Even after We stop providing Services to You or a publisher or editor business with whom You have completed a transaction, and even if you close Your Account or have completed a transaction, We may retain certain of Your personal information or data in order to comply with our legal and regulatory obligations or contractual obligations to publisher or editor businesses. We may also retain it to allow for fraud monitoring, detection and prevention activities. We or our third-party payment providers may also keep certain personal data to comply with tax, accounting, and financial reporting obligations. We may retain personal information and data in accordance with any limitation periods and records retention obligations imposed by applicable law.
OutVoice does not assume any responsibility for the actions, inactions, uses or misuses by other Registered Users with respect to data or information that is provided by You in connection with the Use of the Platform and Services. Uses of data or information provided by freelance independent contractors to publishers and editors may be governed and controlled by separate contractual agreements between such Registered Users.